1 describe a time in a previous position when you had challenging goals and what specifically you did to achieve them.

2 describe a situation when it was necessary for you to ask questions, probe for information , and listen carefully to determine and satisfy a customers needs.

3 walk me through a time when you recommend a product or service to a customer and heshe was hesitant to proceed.

4 on of the challenges is being able to effectively manage multiple priorities at one time. tell me about a time when you had several urgent tasks to complete that were all high priority.

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