INTERNAL OPERATIONS

Activity Objective

The objective of this discussion is to aid you in mastering the following course competency:

• Integrate operations management analyses into general business management planning and decision making.

More specifically, you will:

• Analyze how operations improvement for international operations might be similar to or different from domestic applications.
• Communicate the results and implications of operations management analyses to business decision makers.

Activity Instruction

Based on the course materials and activities as well as your own experience, describe the implications of operations improvement for international operations and how these differ from domestic applications. In addition, analyze the potential differences between the operations improvement process for the service and manufacturing sectors, both internationally and domestically.

Post your initial response in this discussion. Refer to the Discussion Participation Scoring Guide for posting expectations.

Response Guidelines

Read the posts of your peers and respond to two. How might ISO certification affect the operations improvement process in the international and domestic realm?